Online Banking & Bill Pay

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• Fast, free, and secure service for State Bank Financial customers
• Manage several banking functions anytime, anywhere with internet access:
  • Check account balances
  • Make loan and mortgage payments
  • View monthly statements
  • View images of cleared checks
  • Transfer funds between State Bank Financial accounts
• Save time; avoid unnecessary trips to a branch
• Pay one-time or recurring bills around your schedule:
  • All bills and payee information available on one screen
  • Review payment history
  • Save money on postage materials
  • Ensure your payments are received on time

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What is Digital One Flex?
Digital One Flex is our upgraded online banking system that offers you enhanced features, improved security, and a more seamless banking experience. Please watch the video below to view the upgrades.

When will the online banking upgrade take place? 
The conversion will occur from January 1, 2025, to January 31, 2025.

When will my mobile app be upgraded?
The upgrade for the mobile app is scheduled to occur early 2025. Until then, your app will remain the same in appearance and use.

Will I need to do anything to prepare for the upgrade?
No action is required on your part. However, we encourage you to verify your login credentials and ensure your contact information is up to date.

Will I still be able to access my accounts during the upgrade?
Yes.

Will my account history and transactions transfer over?
Yes.

Will my scheduled payments, recurring payments, or account-to-account transfers be affected?
No, these will not be affected. All scheduled payments, recurring transfers, and account-to-account transfers will continue without interruption and will automatically carry over to the upgraded platform.

Will my username and password change?
Your username will remain the same unless it contains invalid characters.  In such cases, you will be prompted to change your username upon sign-in.  You may be prompted to update your password periodically as part of our security measures.

How was I notified of this update?
Customers were notified via email, as well as through several other channels: a message included in the December statements, posts on our Facebook, Instagram, and YouTube pages, a banner on our website's homepage, and handouts distributed by tellers to customers who visited a branch.

Why do I keep seeing a Broadcast Message welcoming me each time I log in?
To ensure that our customers are aware of the upgrade, this message will be displayed each time you log into online banking until our upgrade is complete.

How can I get help if I have questions or issues?
Contact our Deposit Operations department at 1-800-880-7151 or email [email protected].